WhatsApp AI Assistant for Business Enquiries

Customer questions rarely arrive in a neat schedule. A new enquiry may ask about a service, send a short message after business hours, or need a person before deciding. A WhatsApp AI assistant helps your team respond consistently and collect useful context before the next step.

What ZOVRIO AI does on WhatsApp

ZOVRIO AI uses your approved business information to answer common questions in Arabic and English. It can follow a qualification journey with up to ten agreed questions, accept free-text answers and organize the conversation in a shared workspace. Your staff can review the history and respond when a conversation needs personal attention.

• Explain approved services, business hours and frequently asked questions.
• Collect requirements such as the requested service, location, timing or budget where relevant.
• Keep the next qualification question in context when a customer asks a side question.
• Continue permitted assistance while a human handoff is waiting; pause automated replies when a staff member sends a message.

Start with a real customer journey

For a home-services company, the useful first step may be understanding the service and area. For an interiors business, it may be the room type and project stage. These are example workflows, not guaranteed results. We agree the questions, escalation rules and business knowledge with you before launch.

What is required before activation?

You need an eligible WhatsApp Business account, authorization to connect it and the required provider permissions. After confirmed payment, complete your account with the purchase email, add approved knowledge and authorize an eligible account from Channels when connection is available. Test your setup, then enable replies as the company Manager. Buying a plan or issuing a contract does not by itself activate the channel. Messaging policies and any third-party usage charges still apply; the service does not promise unlimited messaging.

Choose the channels your team needs

The one-channel STARTER plan covers WhatsApp. GROWTH covers two selected channels and PREMIUM covers WhatsApp, Instagram and Messenger. Standard setup is included. See the current plans and conditions and onboarding process.

See your own questions answered

A useful demo starts with your real service list, common questions and handoff requirements. Request a tailored WhatsApp AI demo before deciding which workflow fits your team.

مساعد واتساب بالذكاء الاصطناعي لشركتك

يساعد ZOVRIO AI على الرد بالعربية والإنجليزية بناءً على معلومات شركتك المعتمدة، وجمع متطلبات العميل ضمن مسار أسئلة متفق عليه. يستطيع العميل اختيار إجابة أو الكتابة بحرية، وتبقى المحادثة ظاهرة لفريقك في مساحة موحدة.

التحويل للموظف دون ضياع السياق

يستمر المساعد بالمساعدة المسموحة أثناء انتظار الموظف، وتتوقف الردود الآلية عندما يرسل الموظف رسالة. نحدد معك حالات التحويل والأسئلة والمعلومات التي يجوز للمساعد استخدامها، دون اختراع أسعار أو وعود غير معتمدة.

التجهيز والتفعيل

يلزم حساب واتساب أعمال مؤهل وتفويض الربط والموافقات المطلوبة. بعد تأكيد الدفع، أكمل حسابك ببريد الشراء، وأضف المعلومات المعتمدة، وفوّض حسابًا مؤهلًا من قسم القنوات عند إتاحة الربط. اختبر الإعداد ثم فعّل الردود بصفتك مدير الشركة. الدفع أو إصدار العقد وحده لا يفعّل القناة. اطلب عرضًا وفق أسئلة عملائك أو راجع الباقات والشروط.