Customer starts the conversation
A customer sends a WhatsApp, Instagram and Facebook Messenger enquiry.
HOW IT WORKS
A clear path from first message to human follow-up.
Zovrio handles the repeatable part of the early customer journey.
Built around your sales processCUSTOMER FLOW
Four stages, one consistent experience.
The exact questions and next steps change by business.
Zovrio understands and qualifies
The assistant answers approved questions and asks for the information needed.
The next step becomes clear
The customer is guided to the right next step.
Your team takes over with context
Your team receives the relevant context.
IMPLEMENTATION
Set up your subscription from your own workspace.
After payment, complete account access, add approved business knowledge and prepare eligible channels before enabling replies. Support remains available when you need help.
01Pay and access your workspaceUse your official company email at checkout. Follow the account page to set up access or sign in with the purchase email.
02Add your business knowledgePrepare services, FAQs, approved answers, qualification questions and human handoff rules in your workspace.
03Authorize and testAuthorize eligible channel accounts when connection is available and test your conversation setup. Meta permissions and approvals still apply.
04Enable replies when readyThe company Manager enables ready channels. The first successful customer channel enable starts service and the 7-day first-subscription guarantee once; pausing does not restart it.
Configured before launch. Improved after real use.
RESPONSIBILITIES
Zovrio manages the AI workflow. Your team owns the business decisions.
Zovrio handles
- Initial configuration and workflow setup
- Knowledge and qualification structure
- Testing and agreed refinements
- Managed support within the agreed scope
Your business controls
- Products, services, prices and policies
- What the assistant is allowed to say
- Sales ownership and human follow-up
- Final commercial and operational decisions
Want to see this flow with your own questions and services?
Three channels. One business workflow.
Use WhatsApp, Instagram and Facebook Messenger with shared business knowledge, qualification and human handoff. Purchase a plan, complete your account and manage eligible channel connections and replies from your workspace. Provider approvals and connection availability still apply.