Billing and cancellation
Standard setup is included at no additional charge. It covers business discovery, knowledge, reply configuration, channel setup and testing within the agreed scope. Custom integrations and additional work require a separately agreed quote.
You may cancel at any time through Billing or by notifying support@zovrio.ae before the next renewal. Cancellation stops future renewal and takes effect at the end of the paid monthly period.
You may request annual cancellation at any time through support@zovrio.ae. The unused portion of the annual subscription is calculated pro rata for the remaining paid period, less one additional month at the selected plan monthly price and permitted documented non-refundable payment processing fees. Contact support for an itemized calculation. Mandatory legal rights remain unaffected.
Online checkout and automatic renewal are not active yet. Any applicable taxes, third-party messaging or AI usage charges, unusual volumes and custom integrations are confirmed separately before payment. No unlimited usage is promised.